PRIVACY POLICY
Last Updated: 20.6.2026
Introduction
KOTSAF BV ("KOTSAF", "we", "our", or "us") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, submit an inquiry, place an order, or communicate with us.
Company Information
KOTSAF BV
Jutestraat 16
9160 Lokeren
Belgium
Email: info@kotsaf.com
Information We Collect
We may collect the following information:
• Name
• Company name
• Billing address
• Shipping address
• Email address
• Telephone number
• VAT number
• Order history
• Payment information
• Product preferences
• Uploaded artwork and design files
• Communication records
We may also collect technical information such as:
• IP address
• Browser type
• Device information
• Website usage information
• Cookies and analytics data
How We Use Your Information
We use your information to:
• Process orders
• Provide private label services
• Manage customer accounts
• Communicate with customers
• Deliver products
• Provide customer support
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and abuse
Legal Basis for Processing
We process personal data based on:
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Customer consent where required
Artwork and Uploaded Files
Customers may upload logos, artwork, product designs, and branding materials.
The customer remains responsible for ensuring that all uploaded materials are legally owned or properly licensed.
KOTSAF is not responsible for any intellectual property disputes arising from customer-supplied content.
Sharing of Information
We do not sell personal data.
We may share information with:
• Payment providers
• Shipping companies
• Website service providers
• IT service providers
• Professional advisors
• Government authorities where legally required
Data Retention
We retain personal information only for as long as necessary to:
• Fulfill orders
• Provide services
• Comply with legal obligations
• Resolve disputes
• Maintain business records
Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Cookies
Our website may use cookies and similar technologies to:
• Improve website functionality
• Analyze website traffic
• Remember user preferences
• Enhance user experience
Users may disable cookies through their browser settings.
Marketing Communications
We may send information regarding products, services, promotions, or updates.
You may unsubscribe from marketing communications at any time.
Your Rights
Under applicable privacy laws, including GDPR, you may have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of personal data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where applicable
Requests may be submitted using the contact details provided in this Privacy Policy.
Third-Party Websites
Our website may contain links to third-party websites.
KOTSAF is not responsible for the privacy practices or content of third-party websites.
International Transfers
Where necessary, personal data may be transferred to service providers located outside your country.
Appropriate safeguards will be implemented where required by law.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time.
The latest version will always be published on our website.
Contact Information
For privacy-related questions or requests, please contact:
KOTSAF BV
Jutestraat 16
9160 Lokeren
Belgium
BE 0719.383.969
Email: info@kotsaf.com
+32 467000030
Governing Law
This Privacy Policy shall be governed by the laws of Belgium and applicable European Union data protection legislation.